Welcome to Shadi’s Kitchen. By accessing or using our website and services, you agree to be bound by these Terms & Conditions.
1. Services
Shadi’s Kitchen provides freshly prepared Persian meal plans delivered within London. All meals are made to order using authentic recipes and quality ingredients.
2. Orders
- Orders must be placed through our website.
- Weekly orders must be submitted before the stated deadline (e.g., Friday for the following week).
- Once an order is confirmed, changes may not be guaranteed.
3. Delivery
- Deliveries are made on scheduled days and time slots.
- Customers must ensure someone is available to receive the delivery.
- We are not responsible for delays caused by incorrect delivery details or circumstances beyond our control.
4. Pricing & Payment
- All prices are listed in GBP (£).
- Full payment is required at the time of ordering.
- We reserve the right to update prices at any time without prior notice.
5. Cancellations & Refunds
- Orders may be cancelled within a limited time after purchase (e.g., 24 hours).
- Refunds are issued at our discretion.
- No refunds will be issued once food preparation has begun.
6. Dietary Information
- All food is halal and prepared in accordance with halal standards.
- Customers must inform us of any allergies or dietary requirements when placing an order.
- While we take care, we cannot guarantee the absence of allergens.
7. Food Storage & Consumption
- Meals should be stored and reheated according to provided instructions.
- We are not responsible for improper storage or handling after delivery.
8. Intellectual Property
All content on this website (text, images, branding) is the property of Shadi’s Kitchen and may not be used without permission.
9. Liability
We are not liable for any indirect or consequential loss arising from the use of our services. Our liability is limited to the value of the order placed.
10. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of any changes..