1. Introduction
This Privacy Policy explains how Shadi’s Kitchen collects, uses, and protects your personal information.
2. Information We Collect
We may collect:
- Name
- Email address
- Phone number
- Delivery address
- Payment details (processed securely via third-party providers)
3. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Communicate with you بشأن your order
- Improve our services and website
- Send updates or promotions (only if you opt-in)
4. Legal Basis (UK GDPR)
We process your data based on:
- Contract (to fulfil your order)
- Consent (for marketing communications)
- Legitimate business interests
5. Sharing Your Information
We do not sell your data. We may share it with:
- Delivery partners
- Payment processors
- Service providers necessary to operate our business
6. Data Retention
We retain your data only as long as necessary to provide services or comply with legal obligations
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data.
8. Your Rights
Under UK GDPR, you have the right to:
- Access your data
- Request correction or deletion
- Object to processing
- Withdraw consent at any time
9. Cookies
Our website may use cookies to enhance user experience and analyse website traffic.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
11. Contact Us
If you have any questions about this policy, please contact us at:
Email: info@shadiskitchen.co.uk